What happens when you click on “Request Transaction”?
What happens when you click on “request transaction” for the pair of shoes you want to buy? In the first place, please DO NOT click on “request transaction” unless you really want to buy the shoes.
If you just want to ask a question about the shoes, click on “Send private message” above and to the right of the “request transaction” button. You should give enough information for the user who posted the shoes (also known as the “seller”) to identify the shoes. A user may have a large number of shoes posted and the messages are not linked to a particular posting.
Once you are sure you want to buy the shoes, click on “request transaction.” Nothing happens, huh? Actually, an email is sent to the seller identifying you and the shoes you requested, and providing your contact information. In addition, an entry of the shoes you requested appears on your “dashboard” (The first screen you see when you log on.) under the heading “wait for confirm.” At the same time, an entry identifying the requested shoes appears on the seller’s dashboard under the heading “pending exchanges.”
At this point, the best practice for the seller is to contact the buyer (you) and make arrangements for payment and shipping. Once those arrangements have been made, the seller should log on to the Web site and approve the sale on the “pending exchanges” section of the dashboard.
Why should the seller wait until arrangements are made? Once the sale is approved by the seller, the posting is no longer visible to other users – a feature to prevent two users from requesting the same shoes. If the sale falls through, the seller can simply dismiss the requested transaction, making the posting visible again. Once the seller approves the sale, he/she has to reenter the information for the posting if he/she wants the posting to be visible to other users again.
What if you do not hear from the other user for a while? Not everyone checks their email on a regular basis, which may be the cause. The notification email may also end up in bulk mail. To avoid that problem, users should add firstname.lastname@example.org and/or @oddshoefinder.com to their email safe sender/domain list.